Position Overview
At IHN HR, we believe that how an organization responds to concerns is a direct reflection of its leadership, its culture, and ultimately its values.
The Workplace Investigator plays a critical role in protecting both people and the organization by ensuring that every concern is handled consistently, objectively, and with care. This is not a reactive role. It is a disciplined, process-driven function grounded in structure, documentation, and truth.
This position is responsible for conducting thorough, unbiased investigations into workplace concerns, including harassment, discrimination, retaliation, and other employee relations matters. Every investigation follows a defined methodology supported by standardized templates, controlled workflows, and clear documentation protocols.
This role requires both professional maturity and the ability to navigate sensitive situations with clarity, discretion, and conviction.
Key Responsibilities
- On-site investigator available to be deployed 24/7 to our clients nationally.
- All work will be conducted using IHN HR’s structured investigation framework
- Conduct interviews with complainants, witnesses, and subjects using standardized interview templates
- Gather and analyze documentation, communications, and relevant evidence
- Maintain strict neutrality and ensure all findings are fact-based and defensible
- Follow defined investigation protocols to ensure consistency across all cases
- Document all steps of the investigation process using controlled templates and systems
- Prepare clear, concise, and well-supported investigation reports
- Partner with leadership to communicate findings and recommended next steps
- Ensure compliance with applicable employment laws and organizational policies
- Maintain confidentiality while balancing the organization’s responsibility to act
Investigation Process Discipline
All investigations are conducted through a structured and repeatable process, including:
- Standardized intake procedures
- Pre-defined interview frameworks
- Controlled documentation templates
- Evidence tracking protocols
- Consistent reporting formats
Qualifications
- 5+ years of experience in HR, employee relations, or workplace investigations
- Demonstrated experience handling sensitive and complex employee issues
- Strong understanding of employment law and compliance requirements
- Exceptional interviewing, documentation, and analytical skills
- Ability to remain neutral and objective in emotionally charged situations
- High level of integrity, discretion, and professional judgment
- Experience working within structured systems and defined processes
Core Attributes & Value Alignment
- Integrity: A commitment to truth over comfort
- Consistency: Following process, not preference
- Discernment: Knowing what matters and what does not
- Communication: Clear, direct, and professional
- Execution: Completing the work thoroughly and correctly
Like all IHN HR representatives, the role must support the IHN HR’s MVV.
We are a company founded on Christian principles. We focus on establishing long-term relationships with our customers.
We believe that every employee deserves to work in a high-performance work environment. When organizations align their people’s strengths to their goals and objectives, anything is possible.
Mission
We equip and inspire our clients to transform into high-performance organizations through HR solutions from a Christian perspective.
Vision
Every organization we serve thrive.