Bethany Christian Services USA
Rooted in our Christian faith, Bethany Christian Services works to ensure
children are safe, loved, and connected through family. Across 29 states, we
strengthen families, support foster care and adoption, and walk alongside
refugees with compassion. Here, living out your faith means using your gifts to
bring hope and make a lasting impact.
Working at Bethany means joining a team of dedicated professionals with diverse
skills, serving communities across the country. Together, we’re united in our
Christian mission and these shared values: We’re motivated by our faith, we
support one another, we champion justice, we pursue excellence, and we’re in it
for the long haul. As a Regional Vice President of Operations, you’ll help
carry this mission forward and make a meaningful impact every day.
How Your Role Makes a Difference
* Serve as the primary point of contact for communication, coordination, and
leadership between Branch Directors, and the National Office;
* Oversee multiple regions with complex and diverse service delivery models,
managing a combined portfolio less than 18 million in annual revenue;
* Lead, develop, and coach regional leadership to include Branch Directors and
Regional Directors;
* Oversee regional operations, ensuring effective talent management, including
the selection, training, and performance development of Branch Directors;
* Represent Bethany when responding to constituent concerns, interest, and/or
grievances;
* Advise on and ensure compliance with Bethany policy and procedures, along
with external agency policies across respective region;
* Collaborate with the regional branches and National Office to assure quality
standards, customer service, strategic objectives, budget, and operational
goals are achieved on a monthly and annual basis;
* Represent Bethany at external community affiliates and other professional
organizations;
* Conduct on-site visits to regional branch offices on a quarterly or as needed
basis;
* Facilitate the annual budget process with the region to assure thoroughness,
accuracy, and timely submission;
* Serve as the subject matter expert (SME) and/or coordinate the Branch support
for programs within the designated region;
* Actively participate in national leadership meetings, including travel to the
national office as needed;
* Facilitate operational scalability by implementing best practices,
technological innovation, and data-driven decision-making processes;
* Monitor the on-going budget performance across respective regional branches
to ensure growth and strong performance indicators;
* Administer performance coaching or disciplinary action as required when
performance is low within a branch due to the Branch Directors poor
performance;
* Oversee and ensure branch compliance with all applicable agencies, federal,
state, local, and third-party governmental agency policies;
* Assist the branch with developing the appropriate financial support through
grants, foundations, constituent organizations, and individual donors;
* Stay abreast of child welfare concerns, related legislative trends, and
external practices;
* Provide leadership and representation at national and international forums
(as needed) to influence expansion of Bethany’s geographical footprint,
increase the agility of the Refugee and Immigrant operational model, improve
delivery and results, and achieve efficiencies and cost savings while
delivering high impact for children and families;
* Perform Branch Directors job performance evaluations, as well as quarterly
job performance reviews;
* Requires strategic guidance and collaboration with Senior Vice President of
Administrative Operations;
* Essential job responsibilities may vary based on the specific needs of each
program/department;
* May be required or asked to participate in a Bethany sponsored event;
* Complete other duties as assigned.
What Will Make You Successful
* Bachelor’s level degree in related field of study from an accredited college;
* At least five (5) years of progressive experience in a similar role;
* Master’s level degree in related field of study from an accredited college,
strongly preferred;
* At least (5) years of experience in executive level positions with managerial
experience with leading remote teams;
* At least (2) years of experience in financial management and budget design;
* Foreign language speaking, a plus;
* Demonstrated success working in a highly matrixed and collaborative
organization, where managing by influence is key;
* Travel 25% of the time for regional site visits;
* Excellent verbal and written communication skills;
* Demonstrated ability in increasing the capture rate of grants and domestic
contract funding opportunities;
* Computer skills sufficient to perform essential functions including knowledge
of Microsoft Office Suite;
* Must be 21 years old with a valid driver’s license with at least 3 years
driving experience in the U.S. to operate a vehicle on behalf of Bethany;
* Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle
with proof of adequate coverage;
* Pass a criminal history screen, including state and local child protection
agency registries;
* Subscription to and integration of the agency Statement of Faith, Mission
Statement, and Commitment to Unity.
We Invest in You
* Experience a team environment with other professionals who are motivated by
faith, support one another, pursue excellence, and are in it for the long
haul
* Access to training, professional development, and career growth
opportunities
* Comprehensive health insurance (medical, dental, and vision)
* 403(b) retirement plan with employer match eligibility
* Generous time off (11 paid holidays, PTO Your
Way, paid parental leave, separate sick and paid absence banks)
* Access to education reimbursement for those that qualify
* Comprehensive employee assistance and wellness program
* Employer paid long-term disability and group term life insurance
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