Sr. Quality Assurance Specialist – Remote Position

Remote within the U.S. except AK, DE, HI, ID, KS, KY, LA, MT, NM, ND, OK, OR,
UT, VT, WV and WY

Rooted in our Christian faith, Bethany Christian Services works to ensure
children are safe, loved, and connected through family. Across 29 states, we
strengthen families, support foster care and adoption, and walk alongside
refugees with compassion. Here, living out your faith means using your gifts to
bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse
skills, serving communities across the country. Together, we’re united in our
Christian mission and these shared values: We’re motivated by our faith, we
support one another, we champion justice, we pursue excellence, and we’re in it
for the long haul. As a [Job Title], you’ll help carry this mission forward and
make a meaningful impact every day.

How Your Role Makes a Difference

* Responsible for monitoring and tracking of data collection and performance
measures to assess performance and report to funders;
* Perform audits, monitoring reviews, and other quality assurance activities,
including leading annual program audits of Early Head Start (EHS) providers
and other Domestic Programs, coordinating monitoring activities,
communicating audit schedules, and providing post-audit follow-up support;
* Prepare and disseminate reports and findings of quality assurance monitoring,
including standard visit or desk audit report, corrective action plans, and
recommendations for improvement;
* Provide policy interpretation, CQI guidance, technical assistance, and
quality assurance support to Domestic Program Services staff, with
specialized support for Early Head Start providers and program teams;
* Conduct meetings with program staff and service providers, as needed, to
assess progress toward compliance, review compliance and performance data,
and support resolution of identified findings and improvement opportunities;
* Serve as a primary contact for EHS performance standards to support
compliance with program requirements;
* Identify data collection gaps or data integrity issues and communicate
findings to EHS team members, when applicable;
* Use various information management systems and assessment tools to meet
essential functions of position;
* Lead the design, implementation, and evaluation of quality improvement
initiatives to strengthen program compliance outcomes across Domestic Program
Services;
* Communicate effectively and work collaboratively with team members;
* Attend and actively participate in events, training, staff meetings, etc., as
required;
* Must be reliable with time sensitive deadlines and tasks;
* Essential job responsibilities may vary based on the specific needs of each
program/department;
* May be required or asked to participate in a Bethany sponsored event;
* Complete other duties as assigned.

What Will Make You Successful

* Bachelor’s level degree in Human Services or related field of study from an
accredited college. Master’s degree, preferred;
* At least three (3) years of experience in compliance and auditing of social
service programs, preferred;
* At least two (2) years’ experience supporting Quality Assurance and
conducting quality improvement projects;
* At least two (2) years’ experience with Head Start or similar programs;
* Experience in Microsoft Excel and Microsoft Word, required;
* Ability to effectively manage multiple, concurrent projects and priorities;
* Work well under pressure and adaptable to change;
* Strong attention to detail and accuracy;
* Ability to take initiative, handle repetitive tasks, have follow-through and
follow instructions where applicable;
* Computer skills sufficient to perform essential functions including knowledge
of Microsoft Office Suite;
* Must be 21 years old with a valid driver’s license with at least 3 years
driving experience in the U.S. to operate a vehicle on behalf of Bethany;
* Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle
with proof of adequate coverage;
* Pass a criminal history screen, including state and local child protection
agency registries;
* Subscription to and integration of the agency Statement of Faith, Mission
Statement, and Commitment to Unity.

We Invest in You

* Experience a team environment with other professionals who are motivated by
faith, support one another, pursue excellence, and are in it for the long
haul
* Access to training, professional development, and career growth
opportunities 
* Comprehensive health insurance (medical, dental, and vision)
* 403(b) retirement plan with employer match eligibility
* Generous time off (11 paid holidays, PTO Your
Way, paid parental leave, separate sick and paid absence banks)
* Access to education reimbursement for those that qualify
* Comprehensive employee assistance and wellness program
* Employer paid long-term disability and group term life insurance  

Salary disclosure for residents of New Jersey, Maryland, Colorado, Washington,
California, Hawaii, Rhode Island, Washington D.C. & New York
*Note: Bethany’s compensation plan accounts for geographical differentials

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