Receptionist

POSITION TITLE: Receptionist

 

JOB CLASSIFICATION: Non-Exempt, Part-Time

 

DEPARTMENT: Parish Administration

 

REPORTS TO: Office Manager

 

SCHEDULE: Saturdays and Sundays, (Office open 9:00am to 3:00pm) and occasional
weekdays (substitute). Eleven to Twelve hours a week.

 

PAY RANGE: $19.00-$20.00 per hour

 

JOB SUMMARY:   

 

The receptionist greets visitors and parishioners, answers phone calls, and
performs various administrative tasks

 in a welcoming environment.

 

RESPONSIBILITIES:  

 

Because all St. John Neumann Catholic Church employees represent the Roman
Catholic Church, they are

expected to conduct themselves according to the goals and mission of the Church
in performing their work.

 

Primary duties and Responsibilities include:

 

* Welcome and greet parishioners and visitors who walk into the parish office.
Address their inquiries.

 

* Ensures reception area is tidy and presentable, creating a welcoming
environment

 

* Receive new parishioner registrations, change of address requests, donation
envelopes.

 

* Answer the phone. Assist with inquiries and direct the caller to the
appropriate department/ministry.  Check the parish office voicemail messages
and return phone calls.

 

* Assist with Mass intentions, fill out Mass cards and record payment.

 

* Add names to the prayer list for the sick and deceased.

 

* Fill out the clergy visit form regarding Anointing of the Sick and schedule
the visit with the appropriate priest. Fill out the sick call book.

 

* Handle incoming and outgoing mail appropriately. Sort and distribute mail.

 

* Sign for deliveries and notify the appropriate staff member.

 

* Assist the priests with scheduling some appointments and signing forms.

 

* Receive baptism, wedding, funeral, sacramental certificate and facility use
requests.

 

* Schedule house blessings and car blessings.

 

* Register couples for marriage classes and receive payments.

 

* Receive ministry deposits and record them in the log book.

 

* Assist parishioners with checking in and checking out facility keys.

 

* Perform other duties as assigned

 

QUALIFICATIONS: 

 

* Some college or degree

 

* Provides excellent customer service

 

* Ability to maintain professionalism and composure throughout high volume
interactions

 

* Proficient in Microsoft Office including Word and Excel and Power Point.

 

* Good organizational and accuracy skills

 

PREFERRED: 

 

* Practicing Roman Catholic with love of the faith

 

PHYSICAL REQUIREMENTS:

 

* Ability to remain seated for extended periods while performing administrative
and computer‑based tasks.

 

* Frequent walking, standing, and movement around the parish or office
facilities to support programs and operational needs.

 

* Ability to lift and carry items up to 25 pounds, such as materials, supplies,
and event equipment.

 

* Manual dexterity required for operating office equipment, preparing
materials, and managing paperwork.

 

* Close vision requirements apply due to nature of computer work.

 

 

* Visual and auditory ability to communicate effectively with colleagues,
students, and visitors in person, via email, and by phone.

 

* Must be able to set up and dismantle chairs, tables, and other equipment
required for meetings, programs, or campus activities as needed.

 

 

WORK ENVIRONMENT:

 

Typical Working Conditions:

 

* The position primarily involves work on parish premises and in an office
setting, requiring frequent use of standard office equipment such as
computers, AV, telephones, printers, credit card terminals, postage machines,
and filing systems.

 

* Occasional need to adjust the work schedule as needed to meet organizational
deadlines, operational demands, ministry activities or special projects.

 

* Regular interaction with staff, and visitors in a professional and
faith-based environment.

 

* Occasional travel may be required for meetings, trainings, or work‑related
events.