Program Supervisor

Rooted in our Christian faith, Bethany Christian Services works to ensure
children are safe, loved, and connected through family. Across 29 states, we
strengthen families, support foster care and adoption, and walk alongside
refugees with compassion. Here, living out your faith means using your gifts to
bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse
skills, serving communities across the country. Together, we’re united in our
Christian mission and these shared values: We’re motivated by our faith, we
support one another, we champion justice, we pursue excellence, and we’re in it
for the long haul.  As a Program Supervisor, you’ll help carry this mission
forward and make a meaningful impact every day.

How Your Role Makes a Difference

* Lead and manage staff workload, case assignment, and other needed
interventions required by staff to ensure quality services in accordance with
agency expectations and program requirements;
* Oversee the communication of information between the case workers and all
parties involved in a case as it relates to all aspects of care and service
to the client;
* Oversee and supervise the on-going assessment of client safety, and
permanency and well-being functions;
* Perform quality checks on the placement and delivery of services by case
workers to ensure all internal and external requirements are being met;
* Oversee, lead, and provide final approval on the development and
implementation of all plans designed to meet the needs of the clients;
* Promote effective operations through hiring, training, and orientation of new
hires;
* Provide oversight of the program through support, training and development of
staff;
* Provide guidance around educational information, referrals, outreach,
advocacy, and support when needed;
* Provide weekly individual and monthly group supervision to assigned staff,
while working to build a cohesive team and maintain positive staff morale;
* Review and ensure timely submission of all direct reports documentation as
required by the program;
* Provide reports and testimony in court, if needed and as requested;
* Be available to support emergencies, as needed;
* Attend project team, local and national meetings that will enhance the
provision of services to clients;
* Provide program updates, barriers, and needs to the leadership team;
* Stay up to date on program related topics, while also completing and
coordinating trainings as required by funding sources;
* Periodically travel to facilities to build and maintain positive working
relationships internally and externally, as needed;
* Ensure all case recording expectations satisfy agency and stakeholder
requirements and are accurately recorded;
* Assist the collaboration between the local partnering offices and staff to
ensure open communication and referrals are being assigned accurately and
accepted in a timely manner;
* Demonstrate knowledge of external entities and stakeholders;
* Ensure monthly billing is accurate and submitted in a timely manner;
* Stay abreast of all agency, federal, and state regulatory requirements
related to social services;
* Essential job responsibilities may vary based on the specific needs of each
program/department;
* May be required or asked to participate in a Bethany sponsored event;
* Complete other duties as assigned.

What Will Make You Successful

* Bachelor’s degree in Human Services or equivalent field of study from an
accredited college, Master’s level degree preferred;
* At least one (1) year of experience managing others;
* Bi-lingual in English and Spanish, preferred;
* Child Welfare Professional experience and certification if required by the
program;
* Active professional licensure in accordance with state therapy licensing
requirements if needed by program; if required by the program;
* Demonstrated ability with providing excellent clinical, therapeutic, and
crisis intervention skills
* Demonstrated familiarity with utilizing interpreters in a therapeutic
setting;
* Excellent verbal and written communication skills;
* Must be reliable with time sensitive deadlines and tasks;
* Must possess an ability and willingness to travel to other Bethany sites to
meet staff and families when needed;
* Exercise a high level of confidentiality;
* Must exhibit an ability to apply the principles of logic and critical
thinking with problem solving;
* Work well under pressure and adaptable to change;
* Computer skills sufficient to perform essential functions including knowledge
of Microsoft Office Suite;
* Must be 21 years old with a valid driver’s license with at least 3 years
driving experience in the U.S. to operate a vehicle on behalf of Bethany;
* Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle
with proof of adequate coverage;
* Pass a criminal history screen, including state and local child protection
agency registries;
* Subscription to and integration of the agency Statement of Faith, Mission
Statement, and Commitment to Unity.

We Invest in You

* Experience a team environment with other professionals who are motivated by
faith, support one another, pursue excellence, and are in it for the long
haul
* Access to training, professional development, and career growth
opportunities 
* Comprehensive health insurance (medical, dental, and vision)
* 403(b) retirement plan with employer match eligibility
* Generous time off (11 paid holidays, PTO Your
Way, paid parental leave, separate sick and paid absence banks) 
* Access to education reimbursement for those that qualify
* Comprehensive employee assistance and wellness program 
* Employer paid long-term disability and group term life insurance 

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