National Church Institutions
You will play a key role in protecting the organisation’s sensitive information
by monitoring, investigating, and responding to data loss prevention incidents
using Microsoft Purview and related security tooling. You will assess alerts,
support incident handling, and work with colleagues and third parties to reduce
data protection risks and improve controls.
Alongside your DLP responsibilities, you will also provide hands-on IT support
to users within the Bishopthorpe office, helping to resolve technical issues and
ensure a reliable local IT service. This will involve working closely with
internal stakeholders, suppliers, and support partners to deliver practical,
user-focused outcomes.
RESPONSIBILITIES
* Monitoring data loss prevention alerts and incidents through Microsoft
Purview and associated security tools, ensuring timely review, triage,
investigation and resolution.
* Investigating potential data handling breaches, policy violations and
suspicious activity, escalating issues where appropriate and supporting
incident response activity.
* Analysing DLP events and trends to identify recurring issues, control gaps
and opportunities to strengthen data protection arrangements.
* Assisting with the development, implementation and continuous improvement of
DLP policies, rules and processes in line with organisational and regulatory
requirements.
* Providing advice and guidance to users on the appropriate handling, sharing
and protection of sensitive information.
* Liaising with internal stakeholders, managed service providers and
third-party suppliers to support the investigation and resolution of security
and data protection incidents.
* Producing clear and accurate records, reports and documentation relating to
DLP incidents, user issues, remediation actions and service activity.
* Supporting local users within the Bishopthorpe office by providing first-line
and second-line IT support for hardware, software, account access and general
technical issues.
* Maintaining local IT equipment and end-user devices, ensuring they remain
operational, secure and fit for purpose.
* Co-ordinating with wider IT teams and external support partners to resolve
escalated issues and maintain continuity of service for local users.
* Assisting with the setup, installation, replacement and support of end-user
devices and office-based IT equipment where required.
* Ensuring that all support activity is delivered in accordance with IT service
standards, cyber security requirements, data protection obligations and
organisational policies.
* Communicating effectively with users and stakeholders, providing clear
updates, managing expectations and delivering a professional and
customer-focused support service.
* Contributing to continuous service improvement by identifying opportunities
to enhance user support, security monitoring and operational processes.
* Supporting other cyber security and IT operational activities as required by
the needs of the team and wider department.
QUALIFICATIONS
Essential
Knowledge/Experience
* Experience of monitoring, investigating and responding to security or
data-related incidents
* Experience of using Microsoft Purview, Data Loss Prevention tools, or similar
security technologies
* Experience of providing hands-on IT support to end users in an office
environment
* Experience of working with third-party suppliers and internal stakeholders to
resolve technical issues
* Knowledge of data protection principles and the secure handling of sensitive
information
* Experience of documenting incidents, support activity and remediation actions
clearly and accurately
Skills & Abilities:
* Ability to investigate, analyse and resolve technical and security-related
issues in a structured manner
* Ability to prioritise workload and respond effectively to competing demands
* Strong communication skills, with the ability to explain technical matters
clearly to non-technical users
* Ability to build effective working relationships with colleagues, users and
external partners
* Good attention to detail and ability to handle sensitive or confidential
information appropriately
* Ability to work independently whilst also contributing effectively as part of
a wider team
* Strong customer service skills and a practical, user-focused approach to
support
Please note that you will not be able to view the role description after the
closing date. We suggest that you save a copy of this page before you submit
your application.
About the NCIs
The National Church Institutions comprises a wide variety of teams, professions
and functions that support the mission and ministries of the Church of England
in its vision to be a church, centred on Jesus Christ, for the whole nation – a
church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church
Institutions (NCIs) to feel that they belong, and are valued for who they are
and what they contribute. Together, our people contribute in different ways
towards our common purpose, whichever NCI they work in and whatever their
background.
Living out our values in all that we do, we:
* Strive for Excellence
* Show Compassion
* Respect others
* Collaborate
* Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and
drives us forward. The NCIs are a safe, inclusive workplace for people of all
backgrounds and walks of life. We welcome applications from people of all faiths
and of no faith. We want to encourage applications from a diverse group of
people who share our values. Even if you have never thought about working for
us before, if you have the skills and experience we’re looking for then we would
like to hear from you.
We offer a highly competitive benefits package that supports your health,
wellbeing and long-term financial security. This includes annual leave starting
at 25 days’ plus bank holidays and three additional NCI days, family friendly
policies, a wellbeing cashback scheme, an electric vehicle salary sacrifice
scheme, a defined benefit pension with employer contributions of up to 18%, and
generous life assurance cover.
Use of AI in your application
We appreciate that you may want to use AI tools to help you with your
application. We’re happy for you to use AI to come up with ideas and help
structure your thoughts, but you shouldn’t use AI to fabricate information or
write your whole application for you. One of our values is integrity, and
although we want you to demonstrate your best self, we don’t want an
AI-generated persona. If you simply copy and paste AI-generated content into
your application, this will reduce your chances of success.
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