Manna Church
Description
Position Summary:
Under the supervision of the Manna Church Community Store Director and the Assistant Store Manager the Customer Service Representative & Pickup Associate will be interacting with customers continually offering them assistance as needed. Other duties will include driving a box truck, receiving donations, loading customers’ purchases, cleaning and testing donations.The Manna Church Community Store is a retail business that sells donated items to include: furniture, flooring, homegoods, clothing and appliances at discounted prices to generate revenue to support the Manna Dream Center in its mission to reach our community with the love of Jesus Christ while ministering to the needs of the community.
General Responsibilities:
Manna Church and the Manna Church Community Store exist to glorify God by equipping His people to change their world. As a Manna Church Community Store Customer Service Representative you are to assist in this vision by embodying the values and culture of Manna Church, by engaging within the local church, tithing, living a lifestyle consist with our bylaws, and by modeling SERVE – See and Shape the Future, Engage and Develop Others, Reinvent Continually, Value Results and Relationships, and Embody the Values
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
Customer Service:
Greet walk-in customers
Assist customers, by phone or on the sales floor
Ensure customers are assisted with purchases to include:
helping to move furniture/appliances/supplies
Maintain product knowledge and up-to-date information on sales events
Consistently provide an exceptional level of both internal and external customer service
Cash Register Operations
Accurately and efficiently operate registers according to procedure
Maintain orderly appearance of register area and keep supplies stocked
Assist the Manna Church Community Store Director and/or Assistant Manager with opening and closing the register..
Store Operations
Work with Manna Church Community Store Director for effective merchandising of the floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.
Changing displays for Holidays and Sales Events
Assist with pricing product and data input into inventory
Ensure that all areas of the store, restrooms, and warehouse are clean and safe
Manage donor receiving area that offers premium service, quick and easy drop-offs and appropriate donation receipts.
Clean, test and repair donations
Box Truck Operations
Ability to drive box truck with power lift gate
Pick up donations from homes and businesses
Ability to pack and strap donations
Required Meetings
Manna Church Community Store Meetings
Staff Mentoring as directed
Requirements
Key software requirements:
Google Mail/Apps/Docs
MS Office
Square POS
Square
Spiritual Requirements:
Regular involvement in Manna Church activities and events.
Signed acknowledgement of Manna Church’s “Statement of Faith”
Signed acknowledgement to policies and procedures as stated in Manna Church’s employee handbook.
Living out the spiritual principles outlined in the Employee Handbook; participation in a small group; attending worship services; involvement in outreach; following Christ personally and passionately; sexual purity.
Physical & Skill Requirements:
Must have a Clean Valid Driver’s License
Background check
To be able to lift and move up to 80 lbs
Rearranging of Community Store Merchandise and Shelving
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