Church Of The Resurrection
Category, Location, Reporting, and Level
* Position: Part-time, Nonexempt
* Location: Leawood
* Division: Locations
* Reports Directly to: Café Manager
* Job Level: Individual Contributor
Job Summary
The Café Sales Associate is responsible for maintaining outstanding customer service, generating sales, and merchandising.
Essential Responsibilities and Expectations:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position-Specific
* Assist in daily coffee and food service operations.
* Efficiently ring up sales promptly and accurately in the store’s Point of Sale (POS) system.
* Assist in receiving vendor products. This may include purchasing, physically picking up, and delivery items from local wholesale clubs and other vendors.
* Efficiently prepare all items offered in the café while following established café procedures.
* Prepare and ensure all internal catering orders are acknowledged, prepared, and delivered to the church’s ministries with excellent quality and on a timely basis. This may be during off-hours, as needed.
* Model behavior with respect to excellence in customer service, selling skills, merchandising, loss prevention, housekeeping, and stock maintenance.
* Ensure that requirements for appropriate sanitation and safety levels in respective area are met.
* Maintain an attractive, inviting space which encourages congregants to fellowship and purchase quality products.
* Help with periodic inventory of café supplies.
* Maintain staff, volunteer, and guest relationships.
* Other duties as assigned.
Churchwide
* Follow Jesus and engage in the “five essential practices” of the Christian life: worship, study, serve, give, and share.
* Support the church’s purpose of “building a Christian community where non-religious and nominally religious people become deeply committed Christians.”
* Exemplify the church’s values and support its theological direction as a United Methodist Church.
Competencies
* Adapting – remains flexible and modifies behaviors quickly to help the church meet the dynamic needs of congregants and employees.
* Following Processes – gets work done as effectively and efficiently as possible by following optimal processes.
* Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
* Resourcing – secures and deploys resources as effectively and efficiently as possible.
* Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals.
Qualifications
* High School education preferred.
* Experience in food and customer services and/or a coffee shop are preferred.
* Proficient in email and word processing functions.
* Physical ability: Must be able to physically lift, push, or pull up to 40 pounds and able to stand for up to 6-8 hours.
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